Contact

Talk to Onyx Labs.

Tell us what you need to know. We will show you what the record says.

Email[email protected] Call or WhatsApp+971 58 578 2969 OfficeAmber Gem Tower, Ajman, UAE

01 · Write to us

Start the conversation.

Choose a topic and we will route your message to the right team. Sending opens your own email app with the message ready to go.

Name

Company (optional)

Work email

Topic

What do you need to know?

Goes to [email protected]. Nothing is stored on this site.

02 · Product questions

Already know which platform you need?

Go straight to the product. Both can be tried without a card.

Find verified buyers and suppliers from real shipment data.

Trial: 14 days free, no card
Sales: [email protected]
Support: [email protected]

Go to shipscout.ai About ShipScout

Verify the supplier before the money moves.

First check: Free, no card
Sales: [email protected]
Suppliers: Claim and verify your company

Go to tradeverify.ai About TradeVerify

03 · Before you write

Quick answers.

Many questions have a faster route than an email. If yours is not here, write to us.

How do I start a ShipScout trial?

Is my first TradeVerify check free?

Yes. Your first check is free with no card. Name the counterparty at tradeverify.ai (opens in a new tab) and a scored verdict comes back.

I am a supplier. How do I get verified?

Claim your company on TradeVerify and upload your documents. Verification takes 3 business days and is free. You get a verified badge and a public verified page.

I already use ShipScout and need help.

Write to [email protected], or choose ShipScout support in the form above.

We need API access or a larger rollout.

API access is available on the enterprise tier. Choose Enterprise data and intelligence in the form and tell us what you want to connect.

Are you hiring?

Yes. See the open roles and how to apply on our Careers page.

04Office

Find us in Ajman, UAE.

Our office is on the 26th floor of Amber Gem Tower, Sheikh Khalifa Street, a short drive from Dubai.

Visit or write

--:--Local time in Ajman · GST, UTC+4

Onyx Labs FZC LLC
26th Floor, Amber Gem Tower
Sheikh Khalifa Street, Ajman
United Arab Emirates
P.O. Box 4848

Open in Maps

Legal entity: Onyx Labs FZC LLC
Free zone: Ajman NuVentures Centre Free Zone
Licence No.: 2621916757888
Serving: Trade teams across 150+ countries

Intelligence, engineered from the world’s data.

Write to us About Onyx Labs